Privacy Policy & Patient Data Protection Notice
1. Data Controller and General Information
As Sahra Dent Oral and Dental Health Clinic ("Sahra Dent"), we attach the highest priority to the security, confidentiality, and protection of the personal and medical data of our patients, website visitors, and legal representatives. This Privacy Policy is prepared in accordance with the 6698 Personal Data Protection Law (KVKK), General Data Protection Regulation (GDPR), and relevant Ministry of Health regulations. Our official website address is: https://sahradent.com/en/
2. Contact & Clinic Information
You can contact our data privacy representative regarding your personal data rights or general inquiries via the details provided below:
- Company Title: Sahra Dent Ağız ve Diş Sağlığı Polikliniği
- Phone Line: +90 555 107 00 60
- Email: info@sahradent.com
- Address: İsmetpaşa, Eski Edirne Asf. No: 683, 34270 Sultangazi/İstanbul, Türkiye
- Working Hours: Weekdays: 10:00–22:00 | Sunday: 12:00–18:00
3. Personal and Health Data Collected
Through our digital channels, contact forms, and online appointment modules, we may process the following data categories:
- Identity & Contact Information: Full name, telephone number, email address, and messaging details submitted through forms.
- Dental & Clinical Data: Treatment requests, appointment history, preliminary health notes, and diagnostic records shared for medical evaluation.
- Technical Data & Traffic Logs: Visitor IP addresses, browser specifications, operating system details, cookies, and site navigation metrics.
4. Cookies and Web Analytics
Our website utilizes cookies to ensure system functionality, maintain cyber security, and improve user navigation. When submitting inquiries or scheduling appointments, you may opt to save your contact credentials in cookies for convenience. Temporary session cookies expire upon closing your browser, while functional preference cookies may be stored for up to 1 year.
5. Data Retention, Transfers, and Security
Your medical records and personal data are kept strictly confidential. They are never sold or shared with third parties for commercial or marketing purposes. Disclosure occurs solely when mandated by authorized government entities (such as the T.C. Ministry of Health and Provincial Health Directorates) or legal authorities. All data is retained on encrypted, high-security servers adhering to international cyber security standards.
6. Your Rights as a Data Subject
Under applicable data protection laws, you reserve the right to learn whether your personal data is processed, request access to your records, demand correction of inaccurate entries, or request erasure of your data where legally permissible. To submit a request, please contact our team via email at info@sahradent.com.